Return Request
Submit a return request
Click the profile icon in the store's menu, or go to the refund policy or a returns page, and then request a return.
- Log in to your account:
- In the "Email" field, enter your email address, and then click "Continue".
- In your email account, open the email sent from our store and copy the six-digit verification code included in the email.
- Go back to the online store, and then enter a six-digit verification code.
- Click "Request return" for the order that you want to submit the return for.
- If your order has more than one item, then select the items that you want to return.
- Select a return reason and add a note for the store.
- Click "Request return".
If your return request is approved and requires shipping, then you receive an email with shipping instructions and a return shipping label. After the product is returned, you receive a refund.
We understand that sometimes things don’t work out as planned, and you may need to return an item. We’re here to guide you through the return request process, making it as smooth as possible.
Customer account : https://account.palinatives.com
Contact Us
You can email us with if you have any question
FAQ
How do I choose the right size?
We provide a detailed size chart on each product page to help you select the right size. If you have any specific questions about sizing, feel free to reach out to our customer support team for assistance.
What is your return policy?
We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, please contact us within 14 days of receiving your items, and we will guide you through the return process. Please ensure that items are unworn and in their original condition.
How can I share the PaliNatives spirit with others?
Our gift cards are a wonderful way to share our empowering spirit with loved ones. They can choose from our meaningful, high-quality products that reflect strength and heritage, making it a thoughtful gift for any occasion.