Shipping Policy

U.S.A SHIPPING

• Free shipping on USA order(s) over $100.
• Allow 24-48 business hours to process your order.
• You will receive a confirmation email after we fulfilled your order(s).
• Delivery may take 3-7 business days after shipping confirmed order depends on the shipping method you selected.
• During holidays seasons there might be delays.

INTERNATIONAL SHIPPING

• Allow 24-48 business hours to process your order(s)
• You will receive a confirmation email after we fulfilled your order(s).
• Delivery may take 7-14  business days, varying by country.
• Palinatives is not responsible for custom fees, duties or taxes apply to your order(s).
• Refusal to pay fees may result to NO REFUND.

Palinatives is NOT responsible for carrier-caused shipment delay.

INVALID OR INSUFFICIENT ADDRESS

If your order returned to us due invalid address, you will be charged the shipping fee even if you decide not to reship it again. We will issue you a refund as store credit.

LOST PACKAGES

Palinatives not responsible for missing, stolen or lost package (s) after leaving our facility. You can claim the case with the shipping company.